Sapphire Emergency is a state-of-the-art, efficient, and adaptable solution which optimizes patient flow across your Emergency Department by implementing your preferred triage protocol and adapting to its current displacement. Patient acuity levels are constantly monitored and managed, assuring that priority levels are accurately aligned with the severity of every situation.
Emergency departments operate in stressful conditions.
When using paper-based processes flows are managed manually, heavily
depending on human intervention. Due to insufficient visibility over process
status, compliance with international service levels is very difficult. An overall
lack of proper access to patient clinical history is also a challenge as patient
files are not available in due time, complicating treatment.
EMR solutions tried to solve this with complex and time consuming processes,
taking too long and diverting the attention of the clinical staff to the system,
instead of the patient.
Demand in emergency departments is high, yet unpredictable. Providing adequate response time and patient care
according to the acuity level of the patient is paramount.
Sapphire Emergency adapts to the protocols and physical displacement of each emergency department, automating
patient flow and providing real-time information about the status of each emergency location, allowing hospital
managers to instantly redirect resources to the place where they are needed the most.
Sapphire implements some of the most common triage protocols (Manchester, CTAS, ESI). Moreover, custom protocol implementation is easy through plugin based design, providing additional flexibility.
Ability to dynamically configure new locations and adapt the patient flow according to the evolution and fluctuation of demand of your emergency department.
Sapphire Emergency provides a seamless integration with Sapphire Clinician, allowing physicians and nurses to work in their usual environment, in tune with the specific needs of the emergency department.
The available features are rendered according to the location of the user (Triage rooms, Examination rooms, Observation rooms, etc.) to assure proper context and enable locationrelevant critical activities associated with that location.
Patient Medical Record is available and remains updated with
all activities performed during the emergency visit.
Computerized Physician Order Entry (CPOE) is available
and fully integrated with Laboratory Information Systems
(LIS), Radiology Information Systems (RIS) and Pharmacy
Management Systems (PMS), allowing the physician to
conduct and order all types of investigations and medicines
promptly. This allows the physician to immediately view
the results of said investigations and be notified of any low
medication stock levels in the hospital.
The transfer of the patient to other hospital services is also
managed by the system, assuring all relevant information is
presented to the medical staff receiving the patient.
Sapphire Emergency is fully integrated with Sapphire HMS, leveraging the patient database and the ease of registration. All the administrative and financial processes associated with emergency visits are handled within Sapphire HMS, enabling a centralized patient management platform.
All data associated with the emergency is available through an extensive set of reports and configurable dashboards highlighting the most relevant KPIs, enabling emergency managers to constantly monitor the flow and performance of each area and redirect resources to the areas where they are most needed.
It would be our pleasure to follow up with you to clarify any questions about the Sapphire product.
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